Prices

As mariewallin.com is a UK website and Marie Wallin Designs Ltd is a UK business all the prices displayed on the website in the UK include UK VAT at 20%. If you are a non UK customer and viewing this website outside the UK, then prices are displayed without UK VAT and this is the price charged at checkout. However, you are responsible for any import duty and/or import VAT (at your country’s VAT rate) that may be charged on delivery of your order. You will normally be contacted and invoiced by the courier. If your order has been sent by Royal Mail then please check your tracking (if applicable) to check the status of the delivery.

UK customers will pay the stated price on the website, which includes 20% VAT. If the order contains yarn or a kit, VAT will also be added to the shipping cost at checkout.

Shipping prices are added at checkout and usually there are options to choose from.

The final shipping price includes a warehouse packing charge.

Adding extra items to an order

We will try and accommodate any forgotten items. However, if the packing team are already working on your order, then we are unable to do so. Please email info@mariewallin.com as soon as possible with your order number and we will do our best to sort this out for you.

Returns

Items can be returned at your shipping cost. These must be in a resaleable condition – unopened and unused. Items must be returned within 14 days of receipt of your order. This is the shipping address for returns:

Marie Wallin Designs Ltd, Park House, Low Abbotside, Askrigg, Leyburn DL8 3JH, North Yorkshire, UK.

If you have any questions about your return you can email info@mariewallin.com